Guide
Payment

How to recruit interview participants and payment

Oct 11, 2025

Are you looking for interview participants?

You can quickly find participants that meet your desired criteria through the Userspoon panel network.
Basically, the cost of using the Userspoon panel network is estimated considering the base fee and any additional services required based on the participant conditions you want.

When estimating costs, we consider the following factors!

  1. Time required for the interview: For surveys, this is calculated based on hourly rates.

  2. Interview location and schedule: The compensation cost varies depending on whether the interview location is easily accessible and if the interviews can be done outside of work hours for office workers.

  3. Specific participant criteria: The more varied and specific the criteria, the higher the additional costs.

  4. Additional information required from participants: If participation requires authentication/sign-up/payment, etc., additional costs may arise based on these extra conditions.

  5. Operating costs for recruiting interview participants: Additional costs may apply based on who schedules the interviews, whether it’s a Userspoon manager or yourself, and whether prior authentication information is needed.

If you want to get a rough estimate before specific conditions are set, please contact us through the link below :)

👉 Get an estimated cost in advance

Let me tell you about the services provided by Userspoon and representative use cases.

Use Cases

Participant Recruitment

Compensation Payment Agency

Scheduling

Script Design
+Moderating

UT Room Rental

Userspoon will recruit participants under your desired conditions and provide personal information such as phone numbers. You can contact them directly to schedule the interviews.

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After you complete the interview, inform us about the completion, and Userspoon will process the compensation.

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If there is no suitable space for the interview, Userspoon will rent out the UT room for you.

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Userspoon will help you with scheduling and confirming participant visits/access at your desired time.

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Userspoon's research managers will design scripts tailored to the research purpose and moderate on your behalf.

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If you wait in the Userspoon UT room, a Userspoon manager will bring all the participants to you!

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Just tell us your research purpose, and the Userspoon research manager will take care of everything.

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Userspoon Panel Network Usage Fees and Recruitment Costs

  1. Compensation Costs for Interview Participants
  • You can increase or decrease the compensation amount. If you'd like to recruit faster, set the compensation amount higher than the suggested amount :)

  • Since it’s a way to promote your survey to the panel network owned by Userspoon, if you do not achieve your target recruitment scale, you will not be charged for the unused panel compensation!

Interview Time

Compensation Cost

In-person 1 hour
**Includes round-trip transportation fees + travel time (based on hourly rates), calculated based on Userspoon's UT room (5 minutes from Sinnonhyeon Station).

40,000 won -
*Costs increase as the criteria become more specific.

Remote 1 hour

20,000 won -

  1. Participant Criteria
  • We perform a "pre-survey (screening)" to find respondents that meet your desired criteria.

  • Based on the pre-survey, we assess the incidence rate (the ratio of panels meeting your desired criteria among the panels currently held by Userspoon) and add it to the [participant compensation cost].

  • The incidence rate can only be determined by conducting the actual pre-survey.

  • Information currently held by Userspoon panels such as gender, age, communication carrier, family relationships, etc., does not incur additional fees.

Item

Cost

Pre-survey (screening) costs

Base fee: 100,000 won
*If the panel conditions are diverse, an additional 30,000 won will apply from the second condition.

Pre-survey (screening) compensation and notification costs

25 won/person

*Sent 10-20 times based on the incidence rate

  1. Panel Network Usage and Operating Costs
  • This is the cost necessary to maintain and operate the Userspoon service.

  • If you're doing direct scheduling, you’ll incur costs for all individuals that meet the criteria. That is, even if the criteria are met but the customer does not wish to proceed with the interview, costs will still apply.

  • If Userspoon does the scheduling, costs will be incurred only for successfully completed interviews.

Item

Cost

Userspoon panel network usage fee

200,000 won

Panel commission

30% of the total panel compensation cost
*This is the cost of managing the panel compensation payments and quickly finding the requested panels.

In-person 1:1 interview
*Costs are not incurred if the interviewee no-shows.

  • Direct scheduling: 20,000 won/person

  • Userspoon scheduling: 40,000 won/person

In-person group interview

  • Direct scheduling: 20,000 won/person

  • Userspoon scheduling: 50,000 won/person

Remote 1:1 interview

  • Direct scheduling: 20,000 won/person

  • Userspoon scheduling: 30,000 won/person

Remote group interview

  • Direct scheduling: 20,000 won/person

  • Userspoon scheduling: 40,000 won/person


  1. Script Design and Moderating
  • If you inform us of your research purpose, Userspoon's professional research manager will design interview scripts and probing to achieve the purpose of the research.

  • We recommend holding at least one meeting to understand the research purpose and approximate question structure!

  • Based on the provided script, the research manager will moderate on your behalf and deliver the recorded footage.

  • You can observe as an observer!

Item

Cost

Script Design

(At least one meeting is recommended)

500,000 won/project

Remote IDI Moderating

400,000 won/session

In-person IDI Moderating

600,000 won/session
*This is based on the Userspoon UT room. Pricing may vary depending on the location.

Chat-type FGD, Remote Group Interview

400,000 won/session

In-person Group Interview

700,000 won/session


  1. Userspoon UT Room
  • If you don't want to reveal the interview brand or if there is no suitable interview space, you can use the UT room provided by Userspoon. It has the capacity of a 6-person conference room in a coworking space.

  • Location: 4 minutes from Gangnam Station, near Sinnonhyeon Station

  • Provided Equipment

    1. 1 vertical smartphone holder: It captures the participant's smartphone screen vertically and streams it through video meeting.

    2. 1 holder for shooting smartphones

    3. 2 mobile devices for shooting

  • The rental fee is 50,000 won per hour, but there’s a 10,000 won discount if you are a Userspoon customer!


How to Request Recruitment on Userspoon Panel

Click on [Panel Recruitment] in the project menu to enter your information.

If you need customization?

If you want to customize the research through other methods such as game testing, pop-up stores, or experience groups, and if you don’t know what service you need right now, Userspoon's dedicated researchers will provide detailed guidance :)

👉 Inquire via chat

👉 Book a simple video meeting




DBDLAB
83 Uisadang-daero, Yeouido-dong, Yeongdeungpo-gu, Seoul 17-104
CEO
Jisoo Kang
Business number
323-81-01328
Mail order sales opproval number
2024-Seoul Mapo-3385
phone number
070-8833-0630
Email
userspoon@dbdlab.io
DBDLAB
83 Uisadang-daero, Yeouido-dong, Yeongdeungpo-gu, Seoul 17-104
CEO
Jisoo Kang
Business number
323-81-01328
Mail order sales opproval number
2024-Seoul Mapo-3385
phone number
070-8833-0630
Email
userspoon@dbdlab.io
DBDLAB
83 Uisadang-daero, Yeouido-dong, Yeongdeungpo-gu, Seoul 17-104
CEO
Jisoo Kang
Business number
323-81-01328
Mail order sales opproval number
2024-Seoul Mapo-3385
phone number
070-8833-0630
Email
userspoon@dbdlab.io
DBDLAB
83 Uisadang-daero, Yeouido-dong, Yeongdeungpo-gu, Seoul 17-104
CEO
Jisoo Kang
Business number
323-81-01328
Mail order sales opproval number
2024-Seoul Mapo-3385
phone number
070-8833-0630
Email
userspoon@dbdlab.io